Effective Date: April 01, 2025
1. INTRODUCTION
These Terms and Conditions ("Terms") govern your access to and use of the website https://madhavimmigration.com, its subdomains, associated mobile applications, social media platforms, and services rendered by Madhav Immigration Pvt. Ltd. ("Company", "Madhav Immigration", "we", "us", or "our").
By accessing our platform or availing any services, you ("User", "You", "Your") agree to be legally bound by these Terms. If you do not accept these Terms in full, you are not authorized to use our services.
2. COMPANY BACKGROUND
Madhav Immigration Pvt. Ltd., incorporated under the Companies Act, 1956/2013, is a government-approved immigration consultancy firm based in Kurukshetra, Haryana, India. The Company provides legal, educational, and immigration services, including study abroad programs, work permits, PR filing assistance, and related consultancy services.
3. SERVICES OFFERED
Our services include:
- Study Abroad Admissions and Visa Guidance
- Work Abroad and PR Consultation
- Travel and Visit Visa Processing
- Hotel Management Programs under the IHM Brand
- Pre and Post-Departure Assistance
- Immigration Advisory and Legal Representation (where applicable)
All services are subject to applicable laws, regulations, and the specific eligibility criteria of destination countries and institutions.
4. ELIGIBILITY
To use our services, you must:
- Be at least 18 years of age (or have the consent of a legal guardian if a minor)
- Possess the legal capacity to enter into a binding agreement
- Provide true, accurate, and complete information at all times
5. USER OBLIGATIONS
You agree to:
- Cooperate fully with our consultants and legal representatives
- Provide accurate documentation and information
- Refrain from submitting any fraudulent or misleading information
- Abide by all applicable laws and regulations
- Respect the intellectual property rights of the Company
6. PAYMENT TERMS
6.1 Consultation Fees: Some services may require non-refundable consultation or processing fees, as agreed upon in writing.
6.2 Payment After Visa: Where applicable, "Payment After Visa" models shall be governed by a separate written agreement specifying conditions, timelines, and guarantees.
6.3 Refunds: All payments are subject to our Refund Policy. Refunds, if any, shall be processed only in cases of procedural lapses attributable to the Company, and not due to rejection by embassies, universities, or immigration bodies.
6.4 Taxes: All prices quoted are inclusive/exclusive of applicable GST or other taxes, as the case may be.
7. LIMITATION OF LIABILITY
The Company shall not be liable for:
- Decisions taken by foreign embassies, consulates, or educational institutions
- Delays in processing applications due to external agencies
- Loss of documents in transit
- Consequential, incidental, or punitive damages
- Any force majeure events including natural disasters, strikes, governmental actions, or pandemics
Our total liability shall be limited to the amount paid by the User for the specific service involved.
8. NO GUARANTEE OF OUTCOME
While we strive for maximum success, Madhav Immigration does not guarantee visa approvals, admissions, or immigration results. Any representations made during consultations are based on prior experience and do not constitute warranties or assurances of results.
9. INTELLECTUAL PROPERTY
All content, designs, logos, graphics, texts, videos, and other materials on our website or social platforms are the exclusive intellectual property of Madhav Immigration Pvt. Ltd., and may not be copied, reproduced, distributed, or used without our express written consent.
10. PRIVACY AND DATA USAGE
By using our services, you agree to the terms of our [Privacy Policy]. We process personal data in accordance with Indian data protection laws and applicable global standards.
11. THIRD-PARTY LINKS AND SERVICES
Our website may contain links to third-party websites or services. We do not endorse or assume responsibility for the accuracy, content, or practices of these third parties. Users are advised to review the terms and privacy policies of any external sites independently.
12. TERMINATION OF SERVICES
Madhav Immigration reserves the right to terminate or suspend your access to our services at its sole discretion for any reason, including but not limited to breach of these Terms or any applicable law.
13. AMENDMENTS TO TERMS
We reserve the right to revise or update these Terms at any time. The updated version will be posted on our website with the date of revision. Continued use of our services after such updates shall constitute your acceptance of the revised Terms.
14. JURISDICTION AND GOVERNING LAW
These Terms shall be governed by the laws of the Republic of India. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Kurukshetra, Haryana.
15. GRIEVANCE REDRESSAL OFFICER
For any concerns, complaints, or dispute resolution:
Email:
cmo[dot]ihm[at]gmail[dot]com
Phone: +91-9817700106
Address: SCO 27, Sector 17, Kurukshetra, Haryana, 136118, India
By accessing our services or submitting any form on our platform, you agree to be legally bound by the above Terms and Conditions.